All products sold by are warranted against defects in workmanship and material defects. The duration of this warranty is 1 year Return- workshop based articles (from the date of the invoice). Depending on the product and date of purchase, the management of the repair will be done either by ATECH company or by the manufacturer directly. In case of return of non-defective equipment proving, transport costs, handling and testing (the hourly cost of € 49.90 including VAT) will be charged to the customer. This warranty does not cover damage resulting from accidents, misuse or neglect.

Any return of goods requires the prior consent of the ATECH company. The return of goods is at the expense, risk and peril of the customer. Products returned by carrier without physical protection or poorly protected will not benefit from the guarantee, it is therefore up to the customer to ensure or protect and ensure the products returned during transport.

It is the customer to conserve packaging, accessories supplied with the product and any labels on the product or its packaging, and are necessary to qualify for the warranty.

The ATECH company is not the producer of the products presented within the meaning of Law No 98-389 of 19 May 1998 concerning liability for defective products. Therefore, in case of damage to a person or property by a defect in the product, only the responsibility of the producer thereof could be sought by the customer.

The guarantee will not play if the products sold have not been either placed or used, or maintained under normal conditions as stipulated in the technical notes accompanying each of these products. The guarantee does not apply in the case of normal wear. The intervention of the customer or a third party on appliances void the warranty.

The company ATECH ensure the warranty on any product returned promptly. However, when the repair will require removal of the product to the producer, it can not be held liable for any delays due to the producer. Moreover, the after sales service of the company ATECH select the carrier responsible for delivering the goods back to the client.

In the case of a claim of an article having been awarded a grant or cheaply during a special offer proposed to the user, it will be repaid in part of its commercial value and not in its totality.

For bulky items, refund and exchange are possible after expenses of treatment of the order of a lump sum of 15 euros. In all cases, any request for exchange must be made by post to the address ATECH,

All items are subject to a contractual guarantee, which does not preclude the legal guarantee provided by Article 1641 of the Civil Code.

Our people and our know-how
Our people and our know-how